Research Engineer (Intern)

Location: Sunnyvale, CA

Experience: Entry level

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Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Responsibilities

  • Explore, evaluate, and experiment open-source and commercial XLM/ML-based tools and algorithms

  • Prototype and test new AI Knowledge capabilities and expert-guided AI tools

Education 

  • Pursuing a Ph.D. in Computer Science, Data Science, or a related field from a top-tier US university

Our Hiring Process is “Easy with eGain”

Step 1

Written test

  • Aptitude section – this is a GRE style test (60 minutes or less)
  • Functional section – this is a take-home test

Step 2

Panel interview (in-person at eGain Sunnyvale office)

Next step

Email your resumé to [email protected] with the position title “Research Engineer (Intern)” in the email subject.

Compensation

  • The compensation is $9,000/month.

Please note that the compensation package can vary based on the candidate’s qualifications and experience level.

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